88ra collects and uses your account data only for the purposes described in this policy — managing your account, processing transactions through Nagad, Rocket or Upay, and keeping your session secure. Access to this platform and the protections here depend on your local law and the eligible regions in Bangladesh.
Account data protected
Nagad, Rocket, Upay context
Bangladesh region scope
Your rights explained
POLICY POSTURE
What This Policy Covers and How We Act on It
We collect the information you give us when you register and verify your account — your name, contact details and the payment identifiers linked to your Nagad, Rocket or Upay wallet. We also collect session data automatically: device type, browser version, pages visited and interaction timestamps. This data is used to operate your account, process withdrawals, identify unusual activity and respond to your support requests. We do not sell your personal data to third parties. We share it only with service partners who help us run the platform — for example, payment processors that handle your Nagad or Rocket transaction — and only to the extent needed to complete that task. Those partners are required to handle your data under equivalent protections. We keep your data for as long as your account is active and for a reasonable period after closure, consistent with our internal retention schedule and any applicable obligations. If you are accessing this platform from Bangladesh, your use and our obligations are subject to the laws and regulations that apply in your eligible region. Nothing in this policy is a legal guarantee of any particular outcome.
Nagad
Nagad wallet identifiers are collected at deposit and withdrawal to confirm transaction ownership. We do not store full wallet credentials beyond what is needed to match a transaction record.
Rocket
Rocket payment data is processed through our payment partner. We receive confirmation of a completed transfer, not the underlying wallet password or PIN.
Upay
Upay transaction references are logged in your account history so you can review every movement. These records are held under the same retention rules as all other account data.
SCOPE AND LIMITS
Where This Policy Applies Across Your Account
This policy applies to data collected through 88ra — on the browser site, the mobile session and any account management steps you complete here. It does not extend to third-party services you reach through links on our pages, including payment providers or external game studios. Each of those services runs under its own privacy terms, which we cannot control or represent.
Account Access
Login activity, session tokens and device identifiers collected during your account session fall inside this policy. We use these to keep your account accessible only to you.
Transactions
Payment references generated when you transact through Nagad, Rocket or Upay are covered here. The underlying wallet system is operated by the payment provider under its own terms.
Site Content
Behavioural data gathered while you browse game lobbies and account pages is covered. This is used only for session continuity and platform improvement, not for sale.
Third-Party Services
External links, game studio servers and payment provider platforms sit outside this policy's scope. Check each provider's own privacy documentation before sharing information there.
YOUR PRACTICAL RIGHTS
Actions You Can Take Under This Policy
You have several practical options for managing the data we hold on your account. Start with your account settings page — most profile details, including your registered contact information, can be reviewed and corrected directly from there without needing to contact support. If something is not editable in account settings, reach out through the support route listed on this page and we will walk through the correction with you. You can ask us what categories of data we hold and why. You can request that we correct inaccurate details. If you decide to close your account, you can request deletion of personal data that is no longer needed, subject to any retention obligations that apply in your eligible region. We aim to respond to data enquiries within a reasonable time. Eligibility for specific rights may depend on local law in Bangladesh, so we will confirm what applies to your request when you raise it.
Review your records
Open your account settings to see the profile and contact data currently held. Transaction history linked to your Nagad, Rocket or Upay payments is visible in your account wallet section.
Correct account details
Edit your contact information directly in account settings where the fields allow it. For fields that are locked after verification, contact support with the correction you need.
Raise a data question
Send your question through our published support route — the live chat or contact form shown on site. Name your account, describe the data question and we will confirm what we hold and why.
Request support or removal
If you want data removed after closing your account, state this in writing via the contact form. We will confirm which data can be deleted and which must be retained under applicable rules.
CONTACT THIS POLICY
How to Reach Us About Your Privacy
If you have a question about how your data is used, need to correct something we hold, or want to understand your rights under this policy, use the contact routes below. We only list channels that are visibly published on the site. We do not publish operating hours or response-time commitments that we cannot consistently verify.
Live Chat
The live chat widget is accessible from the site footer and account pages. Use it to ask a specific data question or to start a correction request tied to your account.
Contact Form
The contact form on the support page accepts written privacy requests. Include your registered contact detail and a clear description of the data issue so we can match it to your account record.
Account Help Section
The account help section covers common data and privacy questions with step-by-step paths. Check there first — many correction steps are self-service and do not need a support ticket.
HOW WE HANDLE DATA
Our Approach to Security and Retention
We apply technical controls to protect account data at rest and in transit. Session tokens expire after inactivity, and login access is tied to the verified contact detail on your account. If you notice account activity you did not initiate, use the support contact route immediately to flag it.
Cookies and Session Data
We use cookies to maintain your session state as you move between the lobby and your account wallet. You can manage cookie preferences through your browser settings, though some site functions depend on session cookies being active.
Account Security
Access to your account is protected by the credentials you set at registration. We do not ask for your Nagad, Rocket or Upay wallet password by any support channel — treat any such request as unauthorised.
Data Retention
We keep account and transaction records for as long as your account is active and for a period after closure consistent with our internal schedule and applicable obligations in your eligible region.
Policy Changes
When this policy changes in a material way, we will update it on this page. Continuing to use the platform after a published update means you have reviewed the revised terms. Check this page if you want to see the current version.
PRIVACY QUESTIONS ANSWERED
Common Questions About Your Data on 88ra
These are the questions we hear most often about how 88ra manages personal data. If your question is not covered here, reach out through the live chat or contact form.
What personal data does 88ra collect when I register?
We collect the name, contact detail and any payment identifier you enter during registration and account verification. We also collect device and session data automatically when you log in and browse the platform. Nothing extra is collected beyond what is needed to run your account.
Does 88ra share my data with anyone?
We share data only with partners who help operate the platform — such as payment processors handling a Nagad or Rocket transaction. We do not sell your data. Partners are bound to handle it under protections equivalent to those described in this policy.
Can I see what data you hold on my account?
Yes. Your account settings page shows the profile and contact data currently saved. Transaction records, including Upay and Rocket payment references, are visible in your account wallet history. For a broader data summary, contact us through the support form.
How do I correct wrong information on my account?
Open account settings and edit the fields directly where the page allows it. If a field is locked after verification, send a correction request through the contact form or live chat. State your registered contact detail and describe exactly what needs changing.
What happens to my data if I close my account?
After you close your account, we retain data for a period consistent with our internal schedule and any obligations that apply in your eligible region in Bangladesh. You can request deletion of data no longer needed — we will confirm what can be removed and what must be kept.
Does this policy apply in Bangladesh?
This policy governs how 88ra handles data collected through this platform. Your rights and our obligations are subject to the local laws and regulations that apply in your eligible region in Bangladesh. We will clarify what applies to your specific request when you contact us.